Contact and Support
Amazon sells every Shashibo linked here, so Amazon is where an order problem actually gets fixed. Nothing on this page can move a delivery date or issue a refund.
Support for Amazon purchases
Returns and replacements
Open your order history and start the return there. A cube that arrived cracked, a hinge that gave out in the first week, the wrong design in the box: one flow covers every case, with your order already attached to it.
Delivery and tracking
Tracking, a late package, one marked delivered that never showed up, a box crushed on the way. Amazon owns every one of those.
Payment and billing
Card charges, refunds, gift card balances and payment methods all sit in your Amazon account. This site never touches money.
Faulty cubes and complaints
Give Amazon the order number and they arrange the replacement or the refund. Contacting the manufacturer first tends to add a week rather than save one.
Who makes Shashibo
Shashibo is manufactured and distributed by:
Spinballs, LLC d/b/a Fun In Motion Toys74 SW 12th Avenue, Suite 101
Dania Beach, FL 33004, USA
That address identifies the manufacturer of record. It is not a support channel for something you bought on Amazon, and an Amazon order will be settled faster through the buttons above.
About this website
shashibo.org participates in the Amazon Services LLC Associates Program. The site exists to explain how the puzzle opens, what separates the Original from ICOSA and OCTA, and which design does what, before anyone spends money on one.
This site sells nothing. It holds no stock, takes no card details and has no way to look up an order. Amazon holds the purchase record, so a refund or a replacement can only come from there.
Something here wrong? The domain WHOIS record carries a contact form.
Browse the range
Original cubes, Artist Series editions signed by Laurence Gartel, and licensed designs.
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